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Airlines shifts blame to FAA over flight disruptions

 

Photo Credit: AP.

American airlines that are experiencing widespread flight disruptions due to capacity strain as the summer holidays set in are seeking to shift blame to the Federal Aviation Administration (FAA).

The airlines are saying that the understaffing of the FAA is “crippling” traffic along the East Coast, The Associated Press reports. The FAA is responsible for managing the nation’s airspace.

Airlines for America said on Friday it wants to know FAA’s staffing plans for the July Fourth holiday weekend, “so we can plan accordingly,” according to The Associated Press. Airlines for America represent the largest U.S. carriers.  

The statement is coming one week after U.S. Transportation Secretary Pete Buttigieg said his department could act in consumers’ defense if there is widespread cancellation of flights.

Buttigieg who met with airline leaders Thursday last week to express concerns about widespread flight cancellations said the flight disruptions is happening to a lot of people and hence the government was paying close attention.

Mr Buttigieg said he is pushing the airlines to stress-test their summer schedules to ensure they can operate all their planned flights with the employees they have, and to add customer-service workers,

But it appears the comment from the industry group is intended to give them a soft landing should it suffer thousands of canceled and delayed flights over the holiday weekend.

“The industry is actively and nimbly doing everything possible to create a positive customer experience since it is in an airline’s inherent interest to keep customers happy, so they return for future business,” Nicholas Calio, president of the trade group, said in a letter to Transportation Secretary Pete Buttigieg, according to The Associated Press.

Calo reportedly said the airlines have dropped 15% of the flights they originally planned for June through August to make the remaining flights more reliable, adding that they are  hiring and training more pilots and customer-service agents, and giving passengers more flexibility to change travel plans.

Air traffic is often disrupted “for many hours” because bad weather causes the FAA to issue delays, said Calo, according to The Associated Press.

“However, we have also observed that FAA (air traffic control) staffing challenges have led to traffic restrictions under blue sky conditions,” he added.

“People expect when they buy an airline ticket that they’ll get where they need to go safely, efficiently, reliably and affordably,” the FAA said in a statement, according to The Associated Press. “After receiving $54 billion in pandemic relief to help save the airlines from mass layoffs and bankruptcy, the American people deserve to have their expectations met.”

The FAA also sought to reassure that it had added controllers in high-traffic areas and added alternate routes to keep planes moving.

 

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